Cigna NZ

Travel Insurance Manager

Cigna NZ

Banking and Financial Services

Job listing link
Applications Close - End of Day: 20-02-2017


New Zealand

Work type:

Cigna New Zealand is part of Cigna Corporation, a Fortune 500 company and one of the world's largest publicly-owned insurance and financial services companies. Our vision is to be the first place New Zealanders turn to for direct health, wellbeing and sense of security solutions. 

We have a great team who genuinely care about the health and wellbeing of our fellow kiwis. We enjoy giving back to the community through various sponsorship activities and providing free health and wellbeing advice to the public through our wellbeing ambassador. Check us out on our website, Facebook, Instagram and Twitter.

We're looking for a Travel Insurance Manager who'll be our travel SME, oversee travel operations and play a big part in the growth of our travel business. This position is based in our newly renovated offices in the Majestic Centre, Wellington, NZ.

You'll be part of our claims team, which comprises of our Claims Manager and a team of fabulous assessors. This is a pivotal role which will see you working across the business with the likes of the Sales, Business Development, Actuarial and Product teams, you'll be key to ensuring the future growth, profitability and success of travel.

You won't have any direct reports, but you'll draw on your travel expertise and influencing skills to oversee travel operations, ensuring SLAs are met, providing technical oversight of claims decisions, especially complex claims, and approving all medical assistance cases. You'll run a smooooth operation.

We've been doing travel successfully in NZ for a few years now and are ready to take it to the next level.  If you're commercially minded, looking for a more strategic position and ready to make a difference to our business, then this role might be for you! 

It's essential that you:

  • Are a travel or medical claims subject matter expert
  • Make robust claims outcome decisions
  • Can influence and successfully manage relationships
  • Openly share you knowledge and expertise
  • Have a strategic view of the future of travel insurance
  • Are analytical and accurate in your reporting
  • Come with creative ideas and innovation for future business opportunities.

If you'd like to talk about the role some more or what life is like at Cigna NZ contact Hannah Mundell on +64 4 474 3186 or email for a copy of the position description. Otherwise please apply online.


Along with a competitive salary package, we offer many great employee benefits including free health insurance, gym subsidies, yoga a social club and much more - but even better we offer a great culture here where we are committed to investing in our employees' health and wellbeing and ongoing growth and development.