West Coast District Health Board

Team Leader - Central Booking Unit

West Coast District Health Board

Government Services

Job listing link
Applications Close - End of Day: 24-10-2017


New Zealand

Work type:

We need a strong Team Leader for our Central Booking Unit at Grey Base Hospital! The successful candidate will be leading the Booking Unit Team ensuring that the booking team is delivering consistent high quality booking, and providing advice to clinicians and managers in the achievement and ongoing compliance with the Ministry of Health Electives targets.

With effective patient focused communication, you will lead the Central Booking unit staff to collaborate with clinicians, families and the wider West Coast community to ensure our patients have a seamless experience through their healthcare journey. You will be in contact with a variety of people, including patients and medical staff, and working full-time hours. The successful Team Leader will monitor compliance with elective services policy within WCDHB, oversee all booking and scheduling of outpatient appointments and elective, and ensure a quality service is provided; identifying areas of improvement as required whilst maintaining patient confidentiality at all times In order to be successful in this position you will need to have proven leadership skills and great focus with a keen eye for details. You will need to be able to relate well to a range of people at all levels and adjust communications style to different audiences. Adaptability and flexibility are a must, all whilst meeting and maintaining deadlines using your excellent and accurate computer skills. It is very important that you are able to take responsibility for your work, and maintain high personal and professional standards at all times.

Experience in health care, familiarity with a Patient Management System and elective service delivery would be ideal however training can be given to the successful candidate if required. We would love to find someone who is keen to continuously develop and improve themselves, promote learning and strive to improve their team’s skills.

For more information please see the position description attached or contact John Ray, recruitment specialist on john.ray@westcoastdhb.health.nz

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