How to make your KPIs work one day master class with David Parmenter (titahi bay)
Organisations with over 20 KPIs lack focus, lack alignment and underachieve. David Parmenter believes there are normally fewer than 10 true KPIs in an organisation and these should be measured and reported on daily, or at least weekly.
In this workshop David will explain that there are four types of performance measures and choosing the right mix is crucial for effective measurement and control.
Covering the latest thinking on KPIs, and based on David’s internationally recognised work and his two KPI books, this masterclass will give you insights and a practical step by step methodology to rediscover your critical success
factors and the underpinning winning key performance indicators.
This course will address the common issues of how you measures subjective areas, how KPIs can assist in a change process, where KPIs link to strategy, what measures should I use in the sales and operational areas, how to ascertain measures and why SMART measures do not necessarily work.
We will aim to start around 9.00am and finish at 4.45pm enabling those travelling a long distance to get back at a reasonable time. Those who will be arriving late will have a catch up session with David.