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Privacy Policy

We are committed to ensuring that your privacy is protected. This Privacy Policy governs the collection, use and disclosure of your personal data by us and has been prepared in accordance with our obligations and your rights set out in the New Zealand Privacy Act 1993.

By accepting this Privacy Policy, you acknowledge that the Privacy Legislation in other jurisdictions does not apply. We reserve the right to modify or amend this Privacy Policy at any time and for any reason. By using this Website you consent to our use of your personal data in accordance with this Privacy Policy (as amended from time to time).

This Privacy Policy forms part of the Terms governing your use of the Website. It explains: 
- What kind of personal data we collect
- Where we collect personal data from
- How we use personal data
- How we store personal data
- How you can access/amend your personal data
- How long we hold personal data
- Who you can contact for more information

What kind of personal data we collect
We collect only the personal data you give us (including your name, email address, and contact telephone numbers). We may also keep a record of any information that you acquire from us.

Where we collect personal data from 
We collect personal data from the following sources: 
-  By you enquiring about information on us, our services or anything on this Website. 
- Directly from you when you register on our Website as an Email Only Subscriber, or when you complete the online membership registration and payment process.
- Indirectly through your use of this Website and services and functionality offered through it.

We may use "cookies" to provide you with access to tailored information and services on this Website, and to serve you better when you return to it. A cookie is a small data file that the Website sends to your browser, which may then store it on your system for later retrieval by the Website. Cookies track your movements through different websites; they do not record any other personal information about you. Cookies are widely used on websites to help with navigation and to help personalise your experience when you visit a website.

We may use non-personalised statistics about the use of this Website to continually improve it and improve customer service. These statistics do not comprise personal information.

How we use personal data
Your personal information will never be given to any third party. We use your personal data for the following purposes: 
- Replying to your queries
- Processing your registration as an email only subscriber, or processing your membership application
- Providing you with information about us and our services
- Making your information available to other users of the Website and other members in accordance with the contact levels you have chosen 
- Providing you with services in relation to this Website
- Complying with relevant legislation and regulations
- Any specific purpose which we notify you of at the time personal data is collected


Every Kiwi Counts Survey in partnership with Colmar Brunton 
- Our independent research partner, Colmar Brunton, in partnership with Kea, is running this survey research so you can be assured of complete confidentiality. Sample data and responses collected are stored in separate, secure databases. Access to this data is restricted using Windows level security.

How we store personal data
We store personal data electronically on hardware in New Zealand. The personal data is kept safe and secure using generally accepted standards of security.

How you can access/amend your personal data 
You may access your personal data we hold by contacting us. We will provide you with a copy of the personal data we keep about you.

You may request that the personal data we hold about you be corrected by contacting us. If we agree that your personal data is to be corrected we will provide you with an amended record of your personal data. You can also amend/update your online profile by logging onto the Kea website with your personal login details.

How long we hold personal data 
We'll keep your personal data only for as long as necessary to achieve the purpose we collected it for.

Who you can contact for more information 
If you have any queries about this Privacy Policy or personal data we've collected please contact us.

Kea Registered Office 
Level 5, 35 High Street, Auckland, New Zealand, 11
PO Box 105892, Auckland City, New Zealand, 1143
Phone: +64 9 373 4057